At Shree Insulation, we strive to fulfill your orders efficiently. We understand that circumstances may arise where you need to cancel an order. Please review the following guidelines regarding our cancellation policy.

1. Order Cancellation by the Customer

• Before Shipment: You can cancel your order at any time before the product is shipped. To cancel your order, please contact us at +91-7339851805 or shreeinsulation986@gmail.com with your order details.
• After Shipment: Once an order has been shipped, cancellation is no longer possible. In such cases, you may refer to our Return and Refund Policy for returning the product after delivery.

2. Refund for Cancelled Orders

• If the order is canceled before shipment, a full refund will be processed within 7-10 business days to the original payment method used during the purchase.
• If the order has already been shipped, no refund will be issued until the product is returned, and the return process will follow our standard Refund and Return Policy.

3. Cancellation by Shree Insulation

We reserve the right to cancel orders under certain circumstances, such as:

• The product is out of stock.
• Issues with payment processing.
• Incorrect or incomplete shipping information provided.
• Suspected fraudulent transactions.

If we cancel an order on our end, you will receive a full refund, and we will notify you via email or phone.

4. Non-Cancellable Orders

Certain products may not be eligible for cancellation, including:

• Custom-made or special-order products.
• Orders marked as non-cancellable or non-returnable at the time of purchase.

5. Contact Us

If you have any questions or need to cancel an order, please contact our customer service team:

Shree Insulation
Shop No. 26, South Part, Ekta Colony,
Road No. 17, VKI Area, Jaipur, Rajasthan-302013
Phone: +91-7339851805
Email: shreeinsulation986@gmail.com